If you are unable to close TRF in Travel Module

If Close TRF is not occurring in Travel Module

and Error message  is "Eligibility is not mapped"

The Checks that need to be done are :-

1.Go to Setup

                                        Click On Travel & Expense

2. Select the Following Claim type

3. Go to Eligibility Configuration tab

4. Configuration shall be done for all the Subtypes

The following things should be noted :

1. For all the subtypes eligibility should be mapped

2. Packet should be assigned

Then Travel Request will be successfully converted into Claims